Topic: ADD IMAGES not working - test worked fine - RESOLVED!

Greetings and thanks in advance!

I ran the test app before purchasing and installing however the ADD IMAGES feature is not working.


Here's the error I'm getting...

Java Plug-in 1.6.0_17
Using JRE version 1.6.0_17-b04-248-10M3025 Java HotSpot(TM) 64-Bit Server VM
User home directory = /Users/bk


I'm a new user so I might have missed something. My apologies if this has already been covered.


cheers


barry

Last edited by barry (2010-03-24 10:58:01)

Re: ADD IMAGES not working - test worked fine - RESOLVED!

That message is coming from the Java console – yes? It looks ok to me. Here's what I see on the console on my Mac when I do an upload. The last line shows the upload going ok.

Java Plug-in 1.5.0
Using JRE version 1.5.0_22 Java HotSpot(TM) Client VM
User home directory = /Users/jack


----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
p:   reload proxy configuration
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

MyUploader Source Code Edition version 1.13
© Copyright JavaAtWork B.V. 2005-2009. All rights reserved.


Mar 22, 2010 8:47:30 AM - HTTPUploadTask - upload() - HTTP/1.1 200 OK

Are you on Windows? Sometimes it helps to clear out any old versions of the Java virtual machine in the Windows control panel. This isn't an issue on the Mac as long as you update the OS X software regularly.

Can you try an upload on a totally different computer, like one at work or at a friend's home? That might give a hint as to whether the problem is server-side or not. Or you can email me via the forum with the url for your svmtest installation and I'll run it from my Mac.

Do you have access to the transaction logs on your server (that's the long detailed log of the server response to every request)? If so you could look at the log for the time you try an upload to see if there are any server errors.

jack

Jack Hardie
SimpleViewer Support Team.

Re: ADD IMAGES not working - test worked fine - RESOLVED!

Thanks Jack,

I do seem to have the wrinkles ironed out... thanks for your guidance.

Just for the record...   I'm on a Mac.  (I maintain a microsoft free zone!)

The only issue that remains as far as I can tell is...

I bought the system for a photographer site I'm working on but I also wanted to run the manager on my personal site and a pro bono client site and neither seem to be responding.
It seems likely to be a license issue but I didn't see anything about restrictions to use on multiple sites.

I appreciate your help.

cheers

Re: ADD IMAGES not working - test worked fine - RESOLVED!

For the small print, please see http://www.simpleviewer.net/terms/#sm – basically, it's a single-site licence.

jack

Jack Hardie
SimpleViewer Support Team.

Re: ADD IMAGES not working - test worked fine - RESOLVED!

It's all starting to make sense!  If only the Vulcan mind tap worked!


Thanks Jack!