• Registered: 2010-04-22
  • Posts: 3

Topic: unable to get Simple viewer to load-blank black screen

Hi,
I am using 2.03. I created a SimpleViewer gallery using Aperture. Your instructions state that I should replace the simpleviewer.swf file with the Pro simpleviewer file. Since the file was named only viewer.swf I replaced that with the Pro simpleviewer.swf file. This did enable me open the gallery in svBuilder Pro 2.03.

I did all my options and saved the xml as gallery.xml. When I open the html file in the folder, I get a black blank screen. The Activity folder says that file viewer.swf missing. If I change the simpleviewer.swf file to viewer.swf I can get it to work except my background is still black when I have chosen it to be white. I try changing in the CSS editor to white and in the code to white but I still get the black background Any thoughts?

  • Felix
  • Site Admin
  • Offline
  • Registered: 2006-03-16
  • Posts: 4,395

Re: unable to get Simple viewer to load-blank black screen

Hi,

the Flash Album Exporter plugin for Aperture is not compatible with SimpleViewer v2.0. To upgrade the plugin to Pro, you need the SimpleViewer-Pro v1.9 SWF.

To get the v1.9 Pro SWF, please email support@simpleviewer.net including your purchase details.

Felix Turner
SimpleViewer Support Team.

Felix's Website

  • Registered: 2010-04-22
  • Posts: 3

Re: unable to get Simple viewer to load-blank black screen

Hi Feliz,
Thanks for the reply. When I click "please email us" I get this page http://www.simpleviewer.net/products/.
Please advise.
Thanks,
Will

  • Felix
  • Site Admin
  • Offline
  • Registered: 2006-03-16
  • Posts: 4,395

Re: unable to get Simple viewer to load-blank black screen

Please email: support@simpleviewer.net

Felix Turner
SimpleViewer Support Team.

Felix's Website

  • Registered: 2010-04-22
  • Posts: 3

Re: unable to get Simple viewer to load-blank black screen

Felix,
I got the link and downloaded 1.9. Should I trash Versions 2.0x? Will I still need to replace the simpleviewer. swf file?
Best wishes,

  • Felix
  • Site Admin
  • Offline
  • Registered: 2006-03-16
  • Posts: 4,395

Re: unable to get Simple viewer to load-blank black screen

Use the 'viewer.swf' file from the v1.9 download. Instructions for upgrading aperture are here: http://www.simpleviewer.net/simpleviewe … /#aperture

Felix Turner
SimpleViewer Support Team.

Felix's Website