Topic: SV Builder Not saving Gallery changes

Hi there,

I'm in desperate need of some help.
I just purchased SV Manager and Simpleviewer pro (SV Builder)

The problem I've encountered is that changes I make in SV Builder don't seem to stick!

Here's my work flow

Create my gallery using SV Manager,

Download it to my desktop

open it in SV Builder

Make changes

Save and get new Gallery xml

Upload new gallery XML to my domain and replace the old one

Open Gallery's Index php and add embedding code for new gallery

Upload that to my domain also, replacing the old one

Now when I open the new gallery there's often no changes at all - sometimes I'm lucky and get one or two....


I'm using the software on it's own - no third parties involved.....

Any thoughts at all?

Mac osx

Re: SV Builder Not saving Gallery changes

Not easy to see what's going wrong for you so here are a few ideas that might give more information.

Open Gallery's Index php and add embedding code for new gallery

Can we separate any embedding issues? What happens if you follow the view link inside svManager – do you see the changes?

Can you follow the progress of the gallery.xml file through your workflow and see exactly when the problem occurs?

How about trying a different workflow:
- Maybe do the embedding first before you do the pro customization
- Maybe create the new gallery on your desktop, upload and import into svManager

jack

Jack Hardie
SimpleViewer Support Team.