Topic: IE Problem: normal version fine, error with pro version

Hello,

I have got a problem after updating SimpleViewer v2.03 to SimpleViewer Pro v2.03:

Since the Update a friend gets the Flash/Java Error message with his company IE. With the normal version everything was fine. His Firefox (on the same machine) works fine with normal and pro galleries.

In both cases I used the given index.html and just renamed it and did some changes in the gallery.xml
The IE version his company uses is 6... I know it is very old but widespread in German/European companys.

Can somebody please give me advice?

Thanks in advance
Matthias

Re: IE Problem: normal version fine, error with pro version

Please post the URL of the page that is having the issue.

Mike Richards
SimpleViewer Support Team.

Re: IE Problem: normal version fine, error with pro version

At the moment I only have the pro version online. If needed I can upload the normal version tomorrow evening.


http://www.sandrabartels.com/Seiten/Bil … ektur.html

Thank you
matthias

Re: IE Problem: normal version fine, error with pro version

Hello,

if my friend uses the link to the simpleviewer.swf directly he gets no error message and the pictures are displayed without any problems. So the error should be somewhere in the HTML file (or better in IE6), but I am not good enough to find it. Also he had no problems with the normal SimpleViewer and the HTML file is the same with the pro version.
Additionally I cannot use the direct link, because I have an English and a German version and the direct link can only use the gallery.xml
I attached the code of the XML and HTML file below.

HTML Code:

<!-- saved from url=(0014)about:internet -->
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en">
    <head>
        <title>SimpleViewer Gallery</title>
        <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
        <script type="text/javascript" src="swfobject.js"></script>
        <script type="text/javascript">
            var flashvars = {};
            flashvars.galleryURL = "Architektur.xml";
            var params = {};    
            params.allowfullscreen = true;
            params.allowscriptaccess = "always";
            params.bgcolor = "000000";
            swfobject.embedSWF("simpleviewer.swf", "flashContent", "100%", "100%", "9.0.124", false, flashvars, params);
        </script>
        
        <style type="text/css" media="screen">    
            html, body    { height:100%; }
            body {            
                margin:0;
                padding:0;
                overflow:hidden;
                background-color: #000000;
                color:#666;
                font-family:sans-serif;
                font-size:20px;        
            }
            a {    
                color:#ff0000;
                }
        </style>
    </head>
    
    <body>
    <script type="text/javascript" src="http://www.sandrabartels.com/stat/track.php?mode=js"></script>
    <noscript><img src="http://www.sandrabartels.com/stat/track.php?mode=img" border="0" alt="" width="1" height="1"/></noscript>
    <div id="flashContent">SimpleViewer requires JavaScript and the Flash Player. <a href="http://get.adobe.com/flashplayer/">Get Flash</a></div>
    </body>
</html>

XML code:

<?xml version="1.0" encoding="UTF-8"?>

<simpleviewergallery

    maxImageWidth="640"
    maxImageHeight="640"
    frameWidth="5"
    thumbColumns="3"
    thumbRows="3"
    showAutoPlayButton="True"
    displayTime="5"
    backgroundURL="../../Daten/logo_Bilder.png"
    backgroundScale="none"
    showBackButton="true"
    backButtonText="&lt; Back"
    backButtonX="10"
    backButtonY="80"
    backButtonURL="http://www.sandrabartels.com/index_dt.htm?/Seiten/Portfolio.htm"
    title="Architektur"
>

<image imageURL="Architektur/000.jpg" thumbURL="Architektur/000.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="Architektur/001.jpg" thumbURL="Architektur/001.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
.
.
.
<image imageURL="Architektur/013.jpg" thumbURL="Architektur/013.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="Architektur/014.jpg" thumbURL="Architektur/014.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>

</simpleviewergallery>

Can anybody help?

Thanks a lot
Matthias

Re: IE Problem: normal version fine, error with pro version

For what its worth, I've tried SWFObject 1.5, 2.1 and 2.2 and cannot get your gallery to display in IE6.
I've also tried a few other things such as moving your mark-of-the-web to beneath the DTD and moving the embed script into the body to no avail.
Have you tried the object embed method http://simpleviewer.net/simpleviewer/su … html#basic yet?  It might be worth a shot.
It might also help to see the version that you have that works in IE6.

Steven Speirs
SimpleViewer Support Team.

Re: IE Problem: normal version fine, error with pro version

Hi,

thanks for your response

What error message did you get? Get Flash/ Java error or something different?
Which version of IE6 do you use? I tested it with  IE 60.2900.5512. On some machines it works without problems and some machines display the Get Flash / Java error. But in Firefox it works on all machines... The direct link to the swf file works on all machines, too.

http://www.sandrabartels.com/Seiten/Bil … viewer.swf Do you see the pictures?


The link to the normal version: http://www.sandrabartels.com/Seiten/Bil … tektur.htm
This page was displayed on all machines I tested. And after updating to pro I got the problems.

Can I define the displayed Browser title and the complete background color with the pro version? Then I maybe change the links to point to the swf files to get rid of the problems...

Thanks
Matthias

Re: IE Problem: normal version fine, error with pro version

I've been using the IE Net Renderer website as I don't have IE6 installed.
Using this website with your Pro gallery, it generated a blank page for IE7 and IE8 (as the website doesn't display Flash) but when selecting IE6 it displayed the fallback text 'Requires Javascript and Flash...' which implies that it won't work (I don't get this text when selecting IE7 or IE8).
Having just tried your non-Pro gallery, I get the same results (fallback text with IE6 rather than just blank screen with IE7 and IE8).
However, you claim that the non-Pro gallery actually works in IE6 so I guess the results from IE Net Renderer are inconclusive.

If the non-Pro gallery did work, then swapping out the swf for the Pro version shouldn't have made a difference.

With regard to your other questions:

Can I define the displayed Browser title and the complete background color with the pro version?

The browser title goes between the <title></title> tags in the <head> section of the HTML page.
The background color can be set using the Flash parameter bgcolor... something along the lines of:

<script type="text/javascript">
    var flashvars={};
    flashvars.galleryURL="gallery.xml";
    var params={};
    params.bgcolor="#ffffff";
    swfobject.embedSWF("simpleviewer.swf", "flashContent", "100%", "100%", "9.0.124", false, flashvars, params);
</script>
Steven Speirs
SimpleViewer Support Team.

Re: IE Problem: normal version fine, error with pro version

Some additional findings...
Using IETester with the IE6 rendering engine, both your Pro and Standard galleries display fine.

Steven Speirs
SimpleViewer Support Team.

Re: IE Problem: normal version fine, error with pro version

Thanks for your help,

I tested it with two more old machines with IE (even older versions). The normal and pro versions just work fine. So maybe the problem is within the company's IE restrictions. My biggest problem is, that I cannot reproduce the problem, so every time I change something I have to wait for his mail response  hmm
I just uploaded some old versions for him and asked to test them... But I think I have to wait till tomorrow for an answer... So if the normal version works on his company machines I will just add an additional link to the fallback text or something like an automatic fallback to the normal version.

I will post tomorrow when I received his email.

Thanks
Matthias