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Topic: Can't use svBuilder anymore after restarting my computer

I installed Adobe Air and the svBuilder standard version v2.1.0 on my MacBook yesterday. I was able to create a new gallery, edit and reopen it with the svBuilder.

After restarting my System, the svBuilder can not create or reopen galleries anymore. I may press the buttons or choose it from the menu bar but nothing happens. I even re-installed svBuilder, but it's still the same.

  • Felix
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Re: Can't use svBuilder anymore after restarting my computer

You could try updating your Adobe AIR installation: http://get.adobe.com/air/

Felix Turner
SimpleViewer Support Team.

Felix's Website

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Re: Can't use svBuilder anymore after restarting my computer

I deinstalled and reinstalled Adobe Air (2.0.4) and the svBuilder (2.1.0) but the problem remains:
The "New Gallery…" and "Open Gallery" buttons change their color while being hovered or pressed, but I can not proceed to the next step (Images) anymore.

4 Reply by JohnnyP (edited by JohnnyP 2011-01-13 04:40:52)

  • Registered: 2011-01-13
  • Posts: 2

Re: Can't use svBuilder anymore after restarting my computer

Exactly the same problem here. The menu on top is accessible but can't "create" or "open" from the drop down menu either...

Except I'm working with the pro version...

  • Felix
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Re: Can't use svBuilder anymore after restarting my computer

@JohnntP - what version of Adobe AIR do you have installed?

To determine the version of AIR you have, check here: http://kb2.adobe.com/cps/407/kb407625.html

The latest version of Adobe AIR is 2.5.1. If you dont have this version please try upgrading your Adobe AIR version: http://get.adobe.com/air/

Felix Turner
SimpleViewer Support Team.

Felix's Website

  • Registered: 2011-01-13
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Re: Can't use svBuilder anymore after restarting my computer

Using the latest version (2.5.1) So that can not be the culprit....