Thanks for the quick response Steven. Could you send me a method, via my on-file email address, for sending you the URL?
However since my earlier post I've confirmed that the 'download image' will work...sometimes. I am now home on my own network and am able to download photos just fine using the same Mac I was using earlier. I can also download images using my pc desktop.
The "other person" mentioned in my earlier post attempted again to download photos and they still cannot. Their browser is Firefox.
Sounds like a security setting on routers may be the challenge. The Mac was connected to the Internet via wireless router when images would not download. The Mac is now connected via Cat 5E hard wire. The other person's connection to the Internet is via wireless also.
Do you know of security settings on routers and/or firewalls that may be blocking the downloads?