• Registered: 2010-11-03
  • Posts: 3

Topic: Mobile functionality and Squarespace

Hi all-
I bought the Pro upgrade of Simeviewer specifically to work on iPads and iPhones. It doesn't with Squarespace. Now I'm hearing it's being worked on. Can someone tell me when this will be ready. I feel a little duped since I see nothing saying that Squarespace sites are not supported.

Thanks
Alec

  • Felix
  • Site Admin
  • Offline
  • Registered: 2006-03-16
  • Posts: 4,395

Re: Mobile functionality and Squarespace

Are you saying SimpleViewer-Pro does not work on a SquareSpace hosted site? Did you try contacting SquareSpace support?

Felix Turner
SimpleViewer Support Team.

Felix's Website

  • Registered: 2010-11-03
  • Posts: 3

Re: Mobile functionality and Squarespace

Felix wrote:

Are you saying SimpleViewer-Pro does not work on a SquareSpace hosted site? Did you try contacting SquareSpace support?

Maybe I didn't explain myself correctly. The site is supported fine. Works great on a computer. I bought the upgrade to Pro so it'll work on mobile devices like is claimed on the SimpleViewer site. How is that an issue with Squarespace?

Alec

  • Registered: 2009-03-17
  • Posts: 2,725

Re: Mobile functionality and Squarespace

Please post the URL of your gallery so we can take a look at the issue.

Mike Richards
SimpleViewer Support Team.
  • Registered: 2010-11-03
  • Posts: 3

Re: Mobile functionality and Squarespace

Mike Richards wrote:

Please post the URL of your gallery so we can take a look at the issue.


Sure. Thanks.

http://www.fuseanimation.com

Alec

  • Felix
  • Site Admin
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  • Registered: 2006-03-16
  • Posts: 4,395

Re: Mobile functionality and Squarespace

Hi,

to support the Mobile player you need to update your embed code to use the iFrame embed method described here: http://www.simpleviewer.net/simpleviewe … l#external

Felix Turner
SimpleViewer Support Team.

Felix's Website