Topic: Can't create new gallery or open old ones in svBuilder Pro 2.

svBuilder Pro opens up fine but when I click on either button, new Gallery or Open Gallery, nothing happens. It was working fine until recently. I've restarted my mac (running 10.6.6) and still nothing. I even upgraded from 2.11 to 2.12

Re: Can't create new gallery or open old ones in svBuilder Pro 2.

Hi,

Have you changed anything on your machine recently? Did you update your version of Adobe AIR? Are you logged in as Administrator on your machine.

What version of Adobe AIR do you have installed? To determine the version of AIR you have, check here: http://kb2.adobe.com/cps/407/kb407625.html

what are your machine specs? Please go to this URL: http://supportdetails.com/ and send the email to felix@simpleviewer.net

thanks.

Felix Turner
SimpleViewer Support Team.

Re: Can't create new gallery or open old ones in svBuilder Pro 2.

Adobe AIR version: 2.5.1.17750 I just uninstalled and reinstalled hoping this would fix it but it didn't.

My system is a 27inch IMAC i7 2.93 GHz I sent the info to your email address.

thanks

Re: Can't create new gallery or open old ones in svBuilder Pro 2.

Have you changed anything on your machine recently? Did you update your version of Adobe AIR? Are you logged in as Administrator on your machine?

Felix Turner
SimpleViewer Support Team.