Topic: SimpleViewer crashes (stop responding)

SimpleViewer pro V2.1.2 crashes when I try to change the directory to save the gallery. It also crashes when I try to open a gallery.

I tried to reinstall, did not solve the problem.

I am running Win XP 32 bits.

Any help would be greatly appreciated.   smile

Re: SimpleViewer crashes (stop responding)

SimpleViewer pro V2.1.2 crashes when I try to change the directory to save the gallery. It also crashes when I try to open a gallery.

It sounds like you mean the svBuilder application, do you have the latest version of Adobe Air installed?

Mike Richards
SimpleViewer Support Team.

Re: SimpleViewer crashes (stop responding)

Yes I meant svBuilder pro v2.1.2.

I have Adobe AIR v 2.5.1 installed on my system. I tried desinstalling and reinstalling everything (AIR and svBuilder) without success. svBuilder still freeze upon directory change. Otherwise it works fine.

I tried to inactivate my antivirus (just in case of interference), did not help.

Thanks for your help...

Re: SimpleViewer crashes (stop responding)

If you open My Computer does it take a while before it resolves your drives?

Mike Richards
SimpleViewer Support Team.

Re: SimpleViewer crashes (stop responding)

Try this:

1) Close svBuilder-Pro
2) Delete this folder:
Mac: /Users/YOURUSERNAME/Library/Application Support/Adobe/AIR/svBuilder-Pro
PC: “C:\Documents and Settings\Application Data\Adobe\AIR\ELS\svBuilder-Pro”
3) Restart svBuilder-Pro

Felix Turner
SimpleViewer Support Team.