Topic: Mac/Firefox fine, Internet Explorer/Windows not working

In the last few weeks I put 7 new galleries up (created via Lightroom 3 with TTL Simpleviewer 2.1.1. and  svBuilder Pro 2.1.2 and then Dreamweaver). They have been working fine in Firefox 3 and 4 on Mac. I just noticed today via Adobe Browser Lab that none of the galleries are working in Internet Explorer/Windows and even Firefox/Windows doesn't load the Flash. An example gallery link is listed below.  I made sure this page  was compliant and played around with the DOCTYPE variations but no change. Each gallery has its own <svcore> folder.  I am unclear as to what code I should use instead of your "normal" embed code. I am also unclear if I still need code that was once suggested; see section at about line 10:

</* hide from ie on mac \*/

Example of embedded gallery that needs fixing:

http://www.catherinewhite.com/g-whiteware/index.html

Thank you VERY much.

Re: Mac/Firefox fine, Internet Explorer/Windows not working

Your gallery works fine in IE9 and Firefox 4 on my Windows PC (displaying using Flash rather than the mobile HTML version).
You can check that Adobe Flash Player is installed in your browsers (and what versions you have) by visiting this page:
http://kb2.adobe.com/cps/155/tn_15507.html
The embedding code you should be using can be found here: http://simpleviewer.net/simpleviewer/su … html#embed
The '/* hide from ie on mac \*/' CSS content looks like it might have come from a previous version of SimpleViewer (v1.9 perhaps?) and is not required. Part of the code refers to a <div> named 'flashcontent' which does not exist on your page (due to SimpleViewer v2.x changing the name of the <div> into which the gallery is embedded).

Steven Speirs
SimpleViewer Support Team.

Re: Mac/Firefox fine, Internet Explorer/Windows not working

Thanks for checking; After researching BrowserLab problems I did manage to see the gallery in Windows 7 via Parallels on one of my Mac's. Obviously Adobe's BrowserLab has some real issues.

UPDATE: Adobe confirmed this is an issue and they submitted to their "dev team."

STILL NEED HELP ON FORMATTING TO GO FULL WIDTH:

I have cleaned up the code but here is one other thing I haven't been able to fix.  I would like the gallery to go the full width; There is a narrow lighter gray stripe (body color) visible on both sides (left and right) of the gallery.  I've tried all sorts of variations to no end. I am unclear if I am seeing padding or margin or ?. I am also unclear if it is an attribute of <html>, <body>, or <sv-container>

The link is:

http://www.catherinewhite.com/g-whitewa … test3.html

Thanks again!

Last edited by warrenf (2011-04-04 20:58:06)

Re: Mac/Firefox fine, Internet Explorer/Windows not working

I am fairly certain that this issue is due to a layout bug in v2.1.2 which should be fixed in v2.1.3.
Unfortunately, I have been unable to find a workaround for you in the meantime.

Steven Speirs
SimpleViewer Support Team.