• Registered: 2011-06-05
  • Posts: 8

Topic: Do I have to re-purchase Simple Viewer pro?

My old power PC G5 died but I was able to save my data. I wanted to take the existing Simple Viewer Pro I purchased and had installed on my old computer and put it on my MacBook Pro laptop, but it doesn't show up in my Photoshop (CS3) when I go to automate to set up a gallery.

I tried uninstalling, and then reinstalling. Again same problem.

Question: Do I have to re-purchase and install Simple Viewer Pro again, just to now use on my laptop?

Thanks.
Cassen

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Do I have to re-purchase Simple Viewer pro?

You can use the download link in your purchase email to re-download SimpleViewer Pro.
If you cannot find the email or the link has expired, please fill in this form to receive a new link: http://simpleviewer.net/support/admin/upgrade.html

Please see this page regarding 'Upgrading SimpleViewer-Pro': http://simpleviewer.net/simpleviewer/pr … grade.html

If using Photoshop CS3, the script you will need can be found here: http://simpleviewer.net/simpleviewer/su … cript.html
Instructions on upgrading the script to use SimpleViewer Pro can be found here: http://simpleviewer.net/simpleviewer/pr … #photoshop

Steven Speirs
SimpleViewer Support Team
  • Registered: 2011-06-05
  • Posts: 8

Re: Do I have to re-purchase Simple Viewer pro?

Ok thanks! Miraculously I had printed a hard copy of my original download receipt, so I hope once I reinstall everything it should work again smoothly. Thanks again for your speedy response!

  • Registered: 2011-06-05
  • Posts: 8

Re: Do I have to re-purchase Simple Viewer pro?

Three days ago, I posted my original purchase info (transaction ID etc..) to re-download the Simple View Pro software. I have not been given a link or a response from the website.

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Do I have to re-purchase Simple Viewer pro?

I have asked someone to look into this for you.
Thank you for your patience.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2011-06-05
  • Posts: 8

Re: Do I have to re-purchase Simple Viewer pro?

Ok, thank you for keeping me posted.

  • Registered: 2011-06-05
  • Posts: 8

Re: Do I have to re-purchase Simple Viewer pro?

Got the link to re-download! Thank you very much for looking into things, as well as the extra links re:photoshop. I really appreciate it!