Topic: Since Air Update I cannot open existing galleries

Hey guys,

I have the problem that i cannot open my old galleries anymore. The problem is since Adobe Air made an automatically update. I am able to build new galleries, but when i try to open my old ones, the Explorer-Window opens and I can choose the wanted gallery but nothing further happens...why is that? Anyone the same problems?

I reinstalled both, air and SV, but it still doesn't work! :(

I am using Windows 7 but I didnt change worked before with that system.

Last edited by lotte2305 (2011-10-14 14:31:51)

Re: Since Air Update I cannot open existing galleries

Try the following:

1) Close svBuilder-Pro
2) Delete this folder:
Mac: /Users/your_username/Library/Application Support/Adobe/AIR/svBuilder-Pro
PC (XP): C:\Documents and Settings\your_username\Application Data\Adobe\AIR\ELS\svBuilder-Pro
PC (Vista, Win 7): C:\Users\your_username\AppData\Roaming\Adobe\AIR\ELS\svBuilder-Pro
3) Restart svBuilder-Pro

Steven Speirs
SimpleViewer Support Team