• Registered: 2010-11-01
  • Posts: 13

Topic: I updated some images but now it doesn't work

Hello,

My slideshow has been working perfectly for years now but I had to update a couple of images. When I made the changes  I got a bunch of x's instead of the images. I did follow exactly what it said to do on troubleshoot page but nothing seems to work. So I erased my whole slideshow, reset safari and re-uploaded each image and still not working properly. I also checked the xml page but I don't see any errors. Please tell me what I can do to fix this.

Here is the website:
http://www.artbyangeli.com/fine_art.htm

Thank you.

  • Registered: 2008-07-06
  • Posts: 6,313

Re: I updated some images but now it doesn't work

According to your gallery's XML file, the second image should be located at:
http://www.artbyangeli.com/images/nightdancers.jpg
... but going directly to this address in a browser results in an error 404 (file not found).
Make sure that your images have been uploaded to the correct location and that the filenames and filename extensions of the images themselves match the references to them in the gallery's XML file (including the case, ie. lowercase vs uppercase).
For reference (and others reading this post), the FAQ relating to seeing crosses where images should be can be found here: http://simpleviewer.net/simpleviewer/su … #trouble_2

Steven Speirs
SimpleViewer Support Team
  • Registered: 2010-11-01
  • Posts: 13

Re: I updated some images but now it doesn't work

Thanks.

I don't know why it was going to my main "images" folder instead of the slideshow "images" folder. Anyway, I copied all the images to my main "images" folder as well and It seems to work now.