Topic: Gallery Upgrade Problem - Wordpress Pro Customization Options

I recently upgraded to SimpleViewer Pro and updated my Wordpress plugin to 2.2.0. I see the area where I can enter advanced customization, and I even tried adding tags to the gallery.xml file (uploaded to the wp-simpleviewer home folder, not svcore) but the changes aren't taking effect. I'm trying to change the Title and Caption sizes using the following:

titleFontSize= "12"
captionFontSize= "10"

I don't know if its a formatting issue, or if I didn't do the .xml correctly (I inserted the tags right before <simpleviewergallery at the top. Please advise!

Re: Gallery Upgrade Problem - Wordpress Pro Customization Options

I see the area where I can enter advanced customization, and I even tried adding tags to the gallery.xml file (uploaded to the wp-simpleviewer home folder, not svcore) but the changes aren't taking effect.

Please try clearing your browser's cache before reloading the gallery in order to see the changes made.

I inserted the tags right before <simpleviewergallery at the top.

The attributes should be insterted after <simpleviewergallery (not before), eg:

<simpleviewergallery titleFontSize= "12" captionFontSize= "10">

If you continue to experience difficulties, please post the URL to your gallery so that we can take a look.

Steven Speirs
SimpleViewer Support Team.

Re: Gallery Upgrade Problem - Wordpress Pro Customization Options

Steven,

Thanks for the reply. I put the attributes (<simpleviewergallery titleFontSize= "12" captionFontSize= "10">) after the <simpleviewergallery (uploaded to the plugin folder - wp_simpleviewer) and formatted the Pro Options in the gallery as:

titleFontSize= "10"
captionFontSize= "8"

but the font sizes do not appear to be adjusting. The gallery is at: http://www.gailjewelers.com/collections/gail-signature/

Thank you for your support. The product is fantastic, and your customer service is incredible!

Cheers,
Dan

Re: Gallery Upgrade Problem - Wordpress Pro Customization Options

Perhaps it would be helpful to note that there was originally no gallery.xml file in the wp_simpleviewer folder, and I don't recall where it was generated, but here's the code it contains:

<?xml version="1.0" encoding="UTF-8"?>

<simpleviewergallery titleFontSize= "12" captionFontSize= "10">
    title="SimpleViewer-Pro Gallery"
>

<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption><![CDATA[Welcome to <u><a href="http://www.simpleviewer.net/simpleviewer/pro" target="_blank">SimpleViewer-Pro</a></u>.]]></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption>SimpleViewer-Pro allows you to customize SimpleViewer to your own requirements.</caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption>SimpleViewer-Pro has no branding or download link.</caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption><![CDATA[Easily build galleries by using <u><a href="http://www.simpleviewer.net/simpleviewer/pro/support/svbuilderpro/" target="_blank">svBuilder-Pro</a></u>. No Flash® IDE needed.]]></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption><![CDATA[Over 150 Additional <u><a href="http://www.simpleviewer.net/simpleviewer/pro/support/pro_options.html" target="_blank">Pro Customization Options</a></u> available.]]></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="http://www.simpleviewer.net" linkTarget="_blank" >
    <caption>SimpleViewer-Pro supports Universal Playback and can be viewed on Windows, Mac, Linux, iPhone, iPad and Android. Try it and see!</caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption><![CDATA[For SimpleViewer-Pro support and documentation, view the <u><a href="http://www.simpleviewer.net/simpleviewer/pro/support" target="_blank">SimpleViewer-Pro Support Page</a></u>.]]></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/wide.jpg" thumbURL="thumbs/wide.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
<image imageURL="images/tall.jpg" thumbURL="thumbs/tall.jpg" linkURL="" linkTarget="" >
    <caption></caption>    
</image>
</simpleviewergallery>

Re: Gallery Upgrade Problem - Wordpress Pro Customization Options

In the code you posted, there is an extra closing '>' character to the opening <simpleviewergallery> tag.
You should replace:

<simpleviewergallery titleFontSize= "12" captionFontSize= "10">
    title="SimpleViewer-Pro Gallery"
>

... with:

<simpleviewergallery titleFontSize= "12" captionFontSize= "10"
    title="SimpleViewer-Pro Gallery"
>

However, your gallery's XML file is located at:
http://www.gailjewelers.com/wp-content/uploads/4.xml
... and your titleFontSize="10" and captionFontSize="8" entries have been successfully entered.
Please clear your browser's cache before reloading the gallery in order to see the changes made.

Steven Speirs
SimpleViewer Support Team.

Re: Gallery Upgrade Problem - Wordpress Pro Customization Options

Steven,

I removed the extra '>' closing in the gallery.xml file and emptied my cache, but the title text still appears to be larger than 10pt. It appears that way on other computers as well. Any ideas?

Thanks again,
Dan

Re: Gallery Upgrade Problem - Wordpress Pro Customization Options

Your title and captions look OK on my computer.
You currently have titleFontSize="10" and captionFontSize="8" and the title is noticeably larger than the captions.
Try changing the values either via the WP-SimpleViewer 'Edit Galleries' option or by manually editing the gallery's XML file http://www.gailjewelers.com/wp-content/uploads/4.xml (for example try making the title smaller than the captions), clear your browser's cache and see if you notice a difference.

Steven Speirs
SimpleViewer Support Team.