• Registered: 2011-09-12
  • Posts: 6

Topic: Gallery XML not found on iOS - simpleviewer Pro v2

Apologies as this topic seems to have come up a lot, but like many others it seems i'm struggling to troubleshoot this problem on my site:

http://www.uniquebuild.co.uk/projects.php

Embed code:

<!--START SIMPLEVIEWER EMBED.-->
        <script type="text/javascript" src="../../javascript/svcore/js/simpleviewer.js"></script>
        <script type="text/javascript">
        $(document).ready(function () {
            SV.simpleviewer.load('sv-container', '700', '280', 'transparent',true);
        });
        </script>
        <div id="sv-container"></div>
        <!-- END SIMPLEVIEWER EMBED -->   


Have attempted to embed with flashvars but found it's breaking the desktop version, quite probable I'm doing it incorrectly.

Struggling to find a solution - any help greatly appreciated.

Thank you very much for your time

  • Felix
  • Site Admin
  • Offline
  • Registered: 2006-03-16
  • Posts: 4,395

Re: Gallery XML not found on iOS - simpleviewer Pro v2

I think your problem is that your gallery.xml file is malformed:

Open this in a browser and you will see an error message: http://www.uniquebuild.co.uk/galleries/ … allery.xml

You are not allowed to have multiple XML declarations, even inside a comment.

For some reason SimpleViewer Flash version does not mind this, but SimpleViewer mobile doesn't like it.

Felix Turner
SimpleViewer Support Team.

Felix's Website

  • Registered: 2011-09-12
  • Posts: 6

Re: Gallery XML not found on iOS - simpleviewer Pro v2

Amazing - thanks so much that was totally the issue - really appreciate the speedy reply.

For any others that have an issue with this - the flash version doesn't seem to need specified thumbnail versions of gallery images, but the javascript fallback does - so if you haven't specified thumbnails you'll get dead images.

Once again - many thanks for your help.

  • Registered: 2008-07-06
  • Posts: 6,301

Re: Gallery XML not found on iOS - simpleviewer Pro v2

For any others that have an issue with this - the flash version doesn't seem to need specified thumbnail versions of gallery images, but the javascript fallback does - so if you haven't specified thumbnails you'll get dead images.

I notice your gallery uses SimpleViewer-Pro v2.1.2.
Try upgrading to the most recent version (v2.2.0): http://www.simpleviewer.net/simpleviewe … grade.html
The Mobile Player should now mirror the Flash Player's behavior and use an imageURL for a thumbnail if a thumbURL is not specified.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2011-09-12
  • Posts: 6

Re: Gallery XML not found on iOS - simpleviewer Pro v2

Thanks for that - i will get onto that now and upgrade.

Is there a way to do this without using SV-builder - such as just replacing the javascript files in a gallery?

Thanks!

  • Registered: 2008-07-06
  • Posts: 6,301

Re: Gallery XML not found on iOS - simpleviewer Pro v2

Yes. You can upgrade an existing gallery from SimpleViewer-Standard to SimpleViewer-Pro by replacing the 'svcore' folder in your gallery with the 'svcore' folder from the SimpleViewer-Pro download package ('simpleviewer_pro_220/web/svcore/') as documented here: http://simpleviewer.net/simpleviewer/pr … de_gallery

Steven Speirs
SimpleViewer Support Team
  • Registered: 2011-09-12
  • Posts: 6

Re: Gallery XML not found on iOS - simpleviewer Pro v2

Brilliant - thanks once again for all your help. Much appreciated.