• Registered: 2012-03-07
  • Posts: 3

Topic: link no longer finds gallery

I had successfully incorporated SimpleViewer 2 into my website last year. I have just updated and redesigned my website but when I uploaded the files via the FTP connection, everything turned out fine except for the SV gallery. When I click on the link button, it goes to this error message page:

http://michaelmalonedesign.com/SimpleViewer.html

Here is my markup:

<!--START SIMPLEVIEWER EMBED.-->
<script type="text/javascript" src="svcore/js/simpleviewer.js"></script>
<script type="text/javascript">
simpleviewer.ready(function () {
simpleviewer.load("sv-container", "100%", "100%", "000000", true);
});
</script>
<div id="sv-container"></div>
<!-- END SIMPLEVIEWER EMBED -->

and here is my website link to the page linking to the SV galleries:

http://michaelmalonedesign.com/otr_2010main.html

Any help would be greatly appreciated. I am trying to get this redesigned site out to existing and potential new clients and hate to send it out with a broken link.

Many thanks!
Michael

  • Registered: 2008-07-06
  • Posts: 6,311

Re: link no longer finds gallery

On your http://michaelmalonedesign.com/otr_2010main.html page you have:
(1) The embedding code you posted, and...
(2) A link (OTR North #1) to the page http://michaelmalonedesign.com/SimpleViewer/index.html

There are problems with both of the above.
(1) The embedding code points to the file http://michaelmalonedesign.com/svcore/j … eviewer.js but it does not exist on your web server. Make sure that you have uploaded the 'svcore' folder to the root of your web space.
(2) The file http://michaelmalonedesign.com/SimpleViewer/index.html does not exist on your web server.

I'm not sure whether you are trying to embed the gallery in the http://michaelmalonedesign.com/otr_2010main.html page or simply link to it from there. Either way, making sure that the relevant files have been uploaded to the correct locations on your web server may solve your problem.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-03-07
  • Posts: 3

Re: link no longer finds gallery

Many thanks for the quick reply. Unfortunately, my knowledge of web site construction is limited. I have muddled through and been able to figure many things out while constructing and maintaining my site, but this one has me stymied. I was able to make this work using the SV instructions about a year ago, but now cannot get it to work. I understand what your explanation means, but I cannot figure out how to get the relevant SV files as part of the uploading process.

(1) The embedding code points to the file http://michaelmalonedesign.com/svcore/j … eviewer.js but it does not exist on your web server. Make sure that you have uploaded the 'svcore' folder to the root of your web space.

How do I get the 'svcore' folder uploaded and what is the root of my web space? I tried to manually place the complete folder for each gallery into my Site Folder but the link still cannot the gallery when i upload. Clearly, that is not getting recognized and uploaded. Apologies for being so slow on the uptake. I really appreciate your time, patience and expertise.

  • Registered: 2008-07-06
  • Posts: 6,311

Re: link no longer finds gallery

How do I get the 'svcore' folder uploaded

You could use an FTP program such as Filezilla to log in to your web space and upload files using an Explorer-style interface.

what is the root of my web space

This is the top level folder of your web space, probably in a folder named 'public_html' or 'htdocs'.
If you put a file named 'example.html' directly in this folder, it would show up at the web address http://www.yourdomain.com/example.html

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-03-07
  • Posts: 3

Re: link no longer finds gallery

Thanks again for the assistance. It seems I am at an even more basic level than I thought when it comes to this action. I've tried to find the folders and locations you mentioned but find nothing similar. I do have an "index.html" file in my SV gallery files but I already have a similarly named file in my 'Site Folder.' Wouldn't that be confusing? And most frustrating of all is that this worked perfectly for over a year when I first installed it as directed and now without making any changes it is inaccessible. I am sure there is a fix that I am not seeing. From what I read in the FAQs and postings, I am not supposed to break up the SimpleViewer folder that contains these folders and files: gallery.xml, images folder, index.html, svcore folder, and thumbs folder. I tried placing this SV folder directly into the "Site Folder" but i ended up with the same result. I am on a Mac platform and using Freeway to put together my web site. Thanks for any further light you can shed on my shadowed brain.

  • Registered: 2008-07-06
  • Posts: 6,311

Re: link no longer finds gallery

I do have an "index.html" file in my SV gallery files but I already have a similarly named file in my 'Site Folder.' Wouldn't that be confusing?

The 'index.html' file within the gallery folder is used only if you wish to link to the gallery on its own page or if you embed the gallery in another page using an <iframe>. If you embed the gallery in another page using the recommended embedding code, the gallery's own 'index.html' page is not required.

From what I read in the FAQs and postings, I am not supposed to break up the SimpleViewer folder that contains these folders and files: gallery.xml, images folder, index.html, svcore folder, and thumbs folder.

You can break up the files and folders within the gallery folder if you really want to but then you'd need to change all the relative links within the embedding code and within the gallery's XML file to point to the new locations of all the files you've moved. It is best to keep the contents of the gallery folder together.

Although you have embedding code on your http://michaelmalonedesign.com/otr_2010main.html page, it looks like you are trying to link directly to a gallery (on its own page) from the 'OTR North #1' link. Is this correct?
If so, copy the contents of your gallery folder into your http://michaelmalonedesign.com/SimpleViewer/ folder on your web server (and delete the embedding code from your http://michaelmalonedesign.com/otr_2010main.html page).

Steven Speirs
SimpleViewer Support Team