• Registered: 2011-05-24
  • Posts: 2

Topic: svBuilder-Pro V2.1.3 dosen't run

The pro version named in the topic starts, but I can't open a new gallery or open any exist gallery. After pressing the button nothing happened.
After install the actual svBuilder Version (not the Pro) it's possible to work, but the installation opened a new icon with svBuilder.app.
The installation dosen't upgrade the Pro version. 

What should I do  to  work with my SimpleViewer Pro version?

Regards
Jochen

  • Registered: 2008-07-06
  • Posts: 6,331

Re: svBuilder-Pro V2.1.3 dosen't run

After install the actual svBuilder Version (not the Pro) it's possible to work, but the installation opened a new icon with svBuilder.app.

svBuilder can be installed and used alongside svBuilder-Pro successfully on the same computer.
Each installation will create its own desktop icon.

The pro version named in the topic starts, but I can't open a new gallery or open any exist gallery. After pressing the button nothing happened.

Please try the following and make sure that you have the latest versions of the installation files for both Adobe AIR (v3.2) and svBuilder-Pro (v2.3.0) before proceeding.
The latest version of Adobe Air can be downloaded from this page: http://get.adobe.com/air/
Please see this page regarding upgrading SimpleViewer-Pro and svBuilder: http://www.simpleviewer.net/simpleviewe … grade.html

(1) Uninstall svBuilder
(2) Uninstall Adobe AIR
(3) Delete this folder:
Mac: /Users/your_username/Library/Application Support/Adobe/AIR/svBuilder
Windows (XP): C:\Documents and Settings\your_username\Application Data\Adobe\AIR\ELS\svBuilder
Windows (Vista, Win 7): C:\Users\your_username\AppData\Roaming\Adobe\AIR\ELS\svBuilder
(4) Install Adobe AIR v3.2
(5) Install svBuilder-Pro v2.3.0

Steven Speirs
SimpleViewer Support Team