• Registered: 2012-09-23
  • Posts: 2

Topic: Download button not working

I have some galleries that I have built and included the download button but it does not work.  The galleries have a lot of images (335 in this case).  I was in ver2.2 and through trial and error discovered that if I put less images, the button worked.  I upgraded to 2.3 and the results are the same.

You can see this test gallery at offthewallphotobooth.com/galleries/celeste&gregory2/index.html

  • Registered: 2008-07-06
  • Posts: 6,331

Re: Download button not working

I think this is due to the fact that your gallery's URL has a folder which contains a reserved character (the '&' character).
Try using only web-safe characters for file and folder names.
Please see section 2.3 of this document for details: http://www.ietf.org/rfc/rfc3986.txt

Characters that are allowed in a URI but do not have a reserved purpose are called unreserved. These include uppercase and lowercase letters, decimal digits, hyphen, period, underscore, and tilde.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-09-23
  • Posts: 2

Re: Download button not working

Thanks for the amazingly fast response.  You are correct, I did not think of the & symbol as an issue.  Thanks