• Registered: 2011-05-16
  • Posts: 26

Topic: can't view gallery on any mobile device

When I built this gallery I opted out for flash in the hopes that ipads and iphones could view it. Not only can they not view the gallery, nor can my Android tablet.

What do I need to do to make the gallery accessible to all visitors?

http://arrowmark.co.nz/cinz/cinz.html

Thanks in advance for advice,
Jo

  • Registered: 2008-07-06
  • Posts: 6,331

Re: can't view gallery on any mobile device

Your gallery should be displayed on mobile devices if you visit http://www.arrowmark.co.nz/cinz/cinz.html as your gallery's embedding code uses 'www.arrowmark.co.nz' absolute URLs.
'www.arrowmark.co.nz' is a subdomain of 'arrowmark.co.nz' and all gallery files must be on the same domain as the web page containing the gallery's embedding code due to the JavaScript same origin policy security restriction. Please see this web page for further details.
Either visit your site using the same domain you use for the URLs in the gallery's embedding code ('www.arrowmark.co.nz') or use relative URLs instead of absolute URLs.

Also, I notice that your gallery uses SimpleViewer-Pro v2.1.3. As upgrades are free within the same major version number, you could upgrade your gallery to the current version (v2.3.1) by following the instructions on this web page.
Several bugs have been fixed since v2.1.3. Please see the SimpleViewer Version History for details.

Steven Speirs
SimpleViewer Support Team