Topic: SimpleViewer problems with Smartphone
Dear SimpleViewer support team,
I am employing the SimpleViewer V2.3.1 on my recently with HTML and CSS developed homepage. Before uploading the page, I made extensive tests with IE, Google Chrome, Safari, and Mozilla Firefox. On all browsers it worked fine.
However, unfortunately the pages which employ the SimpleViewer, do not work on smartphones. (I tested with “Samsung Galaxy S3” and “Sony Xperia go”). It looks as follows: All pages show the entire pack of pictures in one big frame without thumbs with a huge vertical and horizontal offset. Besides the fact that it looks absolutely unpleasant and is not user-friendly since you will have to significantly scroll down and to the right until you find the above mentioned stack of pictures, you will then only be able to click on one of pictures once, resulting in an enlargement of this picture and a stall of the device with no further action possible.
Trying to find a solution I applied several other checks, e.g. with “W3C Markup Validation Service” which, unfortunately, did not reveal a relevant error regarding this issue.
Finally I could reproduce the error on the older notebook of my wife (Windows XP), which has installed Safari V5.03. The appearance was similar to the one on the smartphones. (Note: Javascript was enabled. If I disable Javascript, the SimpleViewer is not displayed at all.) On my notebook (Windows 7) with Safari version 5.1.7 it works perfectly.
I also saw the FAQ on your homepage, which might relate to the same issue: “Why can't I view my gallery on a 3G mobile connection?” Answer: “… 'Content Modification' by mobile networks not only breaks SimpleViewer, it breaks many websites that uses JavaScript. We are aware of this issue and are investigating possible solutions.”
To verify the issue, pls take a look on my homepage via a smartphone.
Hope you are able to help.
Thank you very much in advance and best regards,
Matthias