Topic: Viewer disappears in IE

Hi,

I wonder if anyone can tell me why my viewer disappears when you try to use my sites' drop-down main navigation in Internet Explorer?

Everything works fine in Chrome and Firefox.

I've tried making it 'transparent' but it makes no difference and the menu doesn't 'touch' the viewer anyway.

You can see it here : http://www.solent-fishing-guide.co.uk/test2.asp

Any help appreciated.

Cheers,

Chris

Re: Viewer disappears in IE

Try fixing the HTML errors on your web page. Once your web page validates correctly, it should be rendered with greater predictability and consistency across different browsers.

Your web page does not currently use a Doctype Declaration. It is important that each web page uses an appropriate DTD so that the user's browser knows what set of standards the code on your web page conforms to.
Once you have chosen a suitable DTD, place it at the very top of your web page (before the opening <html> tag). Try using the HTML 4.01 Transitional DTD:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
   "http://www.w3.org/TR/html4/loose.dtd">

You can then check the code on your web page using the W3C Markup Validation Service.

Steven Speirs
SimpleViewer Support Team.

Re: Viewer disappears in IE

Hi Steven,

thanks for that, what I've done is set up a blank page and just added the navigation and the viewer : http://www.solent-fishing-guide.co.uk/test3.asp

However (despite fixing 2 'Type required attributes' errors in the navigation's Javascript and adding the DOCTYPE you suggested) and being successfully validated (The document located at <http://www.solent-fishing-guide.co.uk/test3.asp> was successfully checked as HTML 4.01 Transitional. This means that the resource in question identified itself as "HTML 4.01 Transitional" and that we successfully performed a formal validation of it.) the problem still persists in Internet Explorer.

Any further thoughts?

Cheers,

Chris.

Re: Viewer disappears in IE

Try changing the following code in your JavaScript menu (within your HTML page, not the 'popouttext.js' file):

mymenu.hideobjects(true,true)

... to:

mymenu.hideobjects(false,false)
Steven Speirs
SimpleViewer Support Team.

Re: Viewer disappears in IE

Hi Steven,

tried that, the navigation disappears altogether : http://www.solent-fishing-guide.co.uk/test3.asp

Cheers,

Chris.

Re: Viewer disappears in IE

You currently have an instance of 'false' written as 'flase'.
Change:

mymenu.hideobjects(flase,false)

... to:

mymenu.hideobjects(false,false)

Incidentally, I searched the web and found other users who experienced that their Flash presentations were disappearing in Internet Explorer when using the same 'popouttext.js' JavaScript menu that you do.
This seemed to be the accepted solution and I successfully tested it in a sample gallery before posting.

Steven Speirs
SimpleViewer Support Team.

Re: Viewer disappears in IE

Hi Steven,

sorry about that, I was still half asleep. smile

Yes that seems to have done the trick.

Right you are, and changing that won't have any adverse affect when I do it to my site's main navigation?

Cheers,

Chris.

Re: Viewer disappears in IE

Hi Steven,

I can answer that question myself, it doesn't have any adverse affect to the navigation as far as I can see, but now (again in Internet Explorer only) the background to the viewer's height has become enormous?

http://www.solent-fishing-guide.co.uk/test2.asp

I've set the width at 72% and the height to 82%.

Cheers,

Chris.

Re: Viewer disappears in IE

Hi Steven,

Don't worry about it, I think I've fixed it by just reducing the height to 75%.

Thanks very much for your help with all this.

Cheers,

Chris.

Re: Viewer disappears in IE

I'm glad you've got it working.
Thanks for posting back to let me know.

Steven Speirs
SimpleViewer Support Team.