• Registered: 2013-07-18
  • Posts: 1

Topic: SVManager won't work after changing webhost

I had my website done by a web designer who is now out of the picture.  I recently changed my webhost and svmanager doesn't work.  I can log in, but if I click on images it shows no images, though it does show the galleries.  If I go to the admin page it wants me to change my password but doesn't show which version.  The files on my site are dated from april 2010.  When I go to my svmanager login page if I click on a gallery before logging in I get a message that says "SimpleViewer requires JavaScript and the Flash Player.  Get Flash."  I have the latest flash installed.  Since I didn't do this site myself, I'm coming in cold.  Can you help?

Thanks,
Bill

  • jack
  • Moderator
  • Offline
  • Registered: 2007-08-14
  • Posts: 886

Re: SVManager won't work after changing webhost

First step would be to download and install the svManager server compatibility test on your new server.

Next step – email me via the forum with login details for svManager and where to find the compatibility test and I'll take a look myself.

jack

Jack Hardie
SimpleViewer Support Team.