• Registered: 2013-08-06
  • Posts: 2

Topic: Download Button Not working, No 'Open' Button Option

Hello.

I am using:
Simple Viewer PRO v2.3.1
Firefox v23.0
Windows 7

I have my albums uploaded here:
http://www.wesphotos.com/wedding/22M&E/index.html

The Download icon is there & when clicked the Save As box appears.  I click save & the box goes away, as normal, but when I go to the folder where I just saved the jpg, there is no file.

Also, in the software under the Button Bar menu, I have an option for "Show Download Button" (I have checked), & other options, but no "Show Open..." to open in a new tab. This may be a work-around if I had the option.

I like your software & bought it only because of the download button. Hope to make it work.

Thanks!  Wes :)

  • Registered: 2008-07-06
  • Posts: 6,305

Re: Download Button Not working, No 'Open' Button Option

It may have something to do with the '&' character in your '22M&E' folder name.
The '&' is a reserved character which has a special meaning in a URL and should not be used in folder names.
Please see sections 2.2 and 2.3 of this document for details: http://www.ietf.org/rfc/rfc3986.txt

Characters that are allowed in a URI but do not have a reserved purpose are called unreserved. These include uppercase and lowercase letters, decimal digits, hyphen, period, underscore, and tilde.

Try renaming your folder using only web-safe characters to see if this makes a difference.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2013-08-06
  • Posts: 2

Re: Download Button Not working, No 'Open' Button Option

That did it! Thank you very much. W :)