Topic: Password File Corrupted

Hi,

after a 1-Year-Break, I wanted to add some new pictures to my galery. When I tried to log-in, the following error-message occured:
Error: the password file is corrupted. See the documentation for how to fix password problems.

I checked the data-folder via my FTP and it said that the user.php file has been changed the day before. But nobody who has access to the files tried to log-in or worked in the FTP-section.

Was there an update of svmanager or is there any other explanation for this. And can you please help me to reset the password?

Thanks from Germany

Jan

Re: Password File Corrupted

Was there an update of svmanager or is there any other explanation for this.

No this must have been done by somebody who has access to the server. You could ask your server admin/helpdesk if there is some legitimate reason for a recent change such as a restore from backup.

If you would like to download the modified password file and email it to me via the forum then I'll take a look and see if we can learn anything from the contents.

And can you please help me to reset the password?

Please see the instructions under Forgotten Password in the SvManager Support document.

jack

Jack Hardie
SimpleViewer Support Team.