Topic: Unable to Run SimpleViewer Pro

Hello: 

I have just purchased SimpleViewer Pro and downloaded and installed the program. 

I had the application running, then it quit on me.  I am now unable to find the application shortcut.  When I attempt to re-install the application, I get an error message.  I have uninstalled the program and attempted to re-install it, but I get the following error message.  Re-starting the computer has no effect.

"svBuilder-Pro  Sorry, an error has occurred.  The application could not be installed because an application with that name already exists at the selected installation location.  Try installing to a different location."

Can you please assist me, as I urgently need to work on a portfolio for my website?

Thanks,

Grayson

Re: Unable to Run SimpleViewer Pro

If you have already tried to uninstall the program through the 'Control Panel -> Uninstall a program', then try manually deleting the svBuilder-Pro program folder. Depending on whether you have a 32-bit or 64-bit version of Windows installed, the installation folder will be located at either:
C:\Program Files\svBuilder-Pro\
... or:
C:\Program Files (x86)\svBuilder-Pro\

Steven Speirs
SimpleViewer Support Team.

Re: Unable to Run SimpleViewer Pro

Hi Steven:

Deleting the svBuilder-Pro folder did the trick. smile

Thanks,

Grayson