• Registered: 2013-11-15
  • Posts: 1

Topic: not all thumbnails are displayed in gallery

I'm using IE 10/11. When viewing the image gallery some thumbnails have placeholders in them. If I right click and select "Show Picture" then the image is visible. Reloading the page does not  solve the issue. Sample page: http://cakesbytammie.com/specialocassio … ssion.aspx
Thanks for your help

  • Registered: 2008-07-06
  • Posts: 6,328

Re: not all thumbnails are displayed in gallery

I have just viewed your gallery in IE11 and all 27 thumbnails on your gallery's thumbnail page displayed fine.
Looking at your gallery's code, I see no reason why all your images should not load correctly (and they did when I viewed your gallery).
Perhaps there was a temporary glitch with either your web server or your internet connection which resulted in your browser timing out whilst loading some images.

The only thing I would suggest is that you try upgrading your gallery from SimpleViewer v2.2.0 to the current version (v2.3.1) as many bugs have been fixed since v2.2.0. For a full list of changes, please see the Version History.
For details on how to get the latest version and how to upgrade existing galleries, please see the Upgrading SimpleViewer page.

Steven Speirs
SimpleViewer Support Team