Topic: Image crops in mobile landscape

Hello. I created a test gallery with Simpleviewer Pro 2.3.2 and uploaded it to my website, but the images are cropped when viewing the gallery on a mobile (Samsung Galaxy S4) in landscape mode. Also, the caption is not shown at all on mobile. Isn't SimpleViewer fully responsive? Please advice what to do.

The gallery: http://www.poaphotography.com/www2.0/content/test3/

Screenshots on my galaxy S4:
Ok: http://www.poaphotography.com/www2.0/co … ait-ok.png
Not ok: http://www.poaphotography.com/www2.0/co … not-ok.png

These are my gallery settings:
    maxImageWidth="1200"
    maxImageHeight="800"
    imageQuality="80"
    thumbWidth="75"
    thumbHeight="75"
    thumbQuality="90"
    useFlickr="false"
    resizeOnImport="true"
    cropToFit="false"
    thumbPosition="BOTTOM"
    thumbRows="1"
    thumbColumns="6"
    showOpenButton="false"
    showFullscreenButton="true"
    captionPosition="OVERLAY_BOTTOM"
    captionBackOpacity="0.7"
    captionDropShadow="false"
    backgroundTransparent="false"
    frameWidth="10"
    title="test2"
    lockTopStack="true"
    imageFrameStyle="ROUNDED"
    showNavButtons="true"
    buttonBarPosition="OVERLAY"
    titlePosition="LEFT"
    floatTitle="false"
    titlePadding="0"

Other info:
- I have this meta tag in the html file: <meta name="viewport" content="width=device-width, initial-scale=1">
- When I set the height of the simpleviewer div to 90% I get to see the fill image om my mobile but I do need to scroll in order to do so.

Re: Image crops in mobile landscape

A 100% x 100% gallery certainly should completely fill a browser window without any cropping.

In order to help troubleshoot your problem (and to gather more information if I need to log a bug report), I would appreciate it if you could answer the following questions. Thank you.

Do you see the problem with a gallery created by svBuilder-Pro without any modifications?
(I notice that your web page has a <meta> 'viewport' tag, some custom CSS and loads jQuery v1.11.1, all of which would not be present in a gallery created by svBuilder-Pro.)

Also, are you using the stock Android browser or Chrome? Does the problem happen in both browsers or just in one?

Do you see the problem in our own demo galleries?
http://www.simpleviewer.net/simpleviewe … es/modern/
http://www.simpleviewer.net/simpleviewer/pro/#demos

Steven Speirs
SimpleViewer Support Team.

Re: Image crops in mobile landscape

Do you see the problem with a gallery created by svBuilder-Pro without any modifications?
Yes. I just tried with a clean index.html straight from the Simpleviewer build.

Also, are you using the stock Android browser or Chrome? Does the problem happen in both browsers or just in one?
Both. I used Chrome previously but I have now tried the build-in browser as well and I must say that it behaves very strange, with some ugly looking result with cropping and scrolling issues. For example, the icon for going back to the thumbnail page sometimes disapperas, and there seems to be a lot of extra space above and/or below the gallery container causing lots of scrolling.

These screenshots are from the build-in broswer, I hope you see my point in these:

http://www.poaphotography.com/www2.0/co … rtrait.png Notice the white space at the bottom.
http://www.poaphotography.com/www2.0/co … dscape.png Cropped and scrolled down.
http://www.poaphotography.com/www2.0/co … scape2.png Cropped.

Do you see the problem in our own demo galleries?
Yes. Screenshots:
http://www.poaphotography.com/www2.0/co … pe-nok.png
http://www.poaphotography.com/www2.0/co … ait-ok.png

Also, I'm using a Samsung Galaxy S4 with Android 4.4.2.

Thanks for your help!

Re: Image crops in mobile landscape

Thank you for taking the time to answer my questions.
Unfortunately, I am unable to suggest a solution (as the SimpleViewer source code is obfuscated and cannot be modified).
However, I have logged a bug report with the developers and your notes above should certainly help in tracking down the exact cause of the problem.
Hopefully the bug will be fixed in the next version of SimpleViewer.
Thanks again for your help.

Steven Speirs
SimpleViewer Support Team.