• Registered: 2008-01-31
  • Posts: 10

Topic: Where are all the moderators?

I can't help but notice a ton of posted questions/concerns, many with dozens of reads, but with NO reponses.  I can't think of another forum with so many unanswered questions.

Is there another place to get support for Simple Viewer?

  • Felix
  • Site Admin
  • Offline
  • Registered: 2006-03-16
  • Posts: 4,395

Re: Where are all the moderators?

Hi,

I am one of 2 moderators on this forum. Since SimpleViewer is a free product, I cannot afford to dedicate a lot of my time to technical support. I have to pay the bills too :). Part of using free software is the acceptance that you may have to figure some things out for yourself. Expecting 1-on-1 technical support is not realistic.

SimpleViewer is downloaded over 10,000 times a week, therefore there are a lot of requests for help on this forum. I do try to answer as many questions as possible. If I don't answer a question, it usually means the answer is on the FAQ, the answer is no, or the answer is too complicated to explain in a few sentences.

It would be great if the forum users would help each other out by answering each other's questions. Unfortunately that rarely happens.

Regards,

Felix Turner

Felix Turner
SimpleViewer Support Team.

Felix's Website