Topic: Some thumbnails won't load

Hi!
Purchased SV Pro so I could customize the thumbs.
Created custom thumbs in Photoshop CS4, size 20x55px, and saved them as non-progressive jpg images.
Gave the thumbs the exact same name as the large images in the image folder (also, all file extensions are lowercase .jpg).

Problem is that SV won't load some of the thumbnail images I created, but it seems to just load a resized version of the large image as a thumb.

You can see what I mean here and here
In one of my other galleries, there seems to be no problem and all thumbs load fine.

Any ideas what can cause the failure?
Thanks for your help!

EDIT: forgot to mention it occurs in both IE8 and FF3.5

Last edited by NR43 (2009-08-16 19:16:07)

Re: Some thumbnails won't load

They are all working for me, have you tried clearing your cache?

Mike Richards
SimpleViewer Support Team.

Re: Some thumbnails won't load

Hi Miker,

thanks for your quick reply.
I cleared the cache for both IE8 and FF3.5
However, the black edge at the top and bottom of a lot of thumbs remains for some thumbnail images.
This is why I think SV resizes the full image to thumbsize, btw.

I will make a couple of new thumbs and maybe rename the files, maybe that will work.
Will post the outcome here in case other people have similar issues.
Thanks again!

edit: typo

Last edited by NR43 (2009-08-17 06:08:45)

Re: Some thumbnails won't load

This gallery has the imagePath and the thumbPath set to be the same folder in the gallery.xml, so yes in this case SV will use the large images as the thumbnails.

Felix Turner
SimpleViewer Support Team.

Re: Some thumbnails won't load

OMG! This is so embarrassing.
That should have been the first place for me to look.
Fixed it. Works like a charm now.
Thanks Felix!