1

(7 replies, posted in SimpleViewer-Pro v2)

Steven -

Thank-you for you very informative answer. Am I then to assume that the iPad is in the category with mobile devices? If so, it is what it is.

However, I do believe it would be client-friendly (especially for those of us who are more designers than coders) to include some disclaimers on your web-page (http://www.simpleviewer.net/simpleviewe … #universal). Specifically, it would be of benefit to  mention Juicebox at the onset, rather than have us cast about for answers to design inconsistencies. I had assumed that the iPad issue was not necessarily the mobile issue because of the difference is screen-size. Somehow, I had thought you may have addressed the Flash issue for the iPad because that was inferred. Some clarity for those of us less code-savvy than the rest might increase your Juicebox sales.

Please confirm that my only option to maintain the design on the iPad or comparable Android is to either purchase Juicebox or code a rudimentary gallery of my own for those devices.

2

(7 replies, posted in SimpleViewer-Pro v2)

Okay, I managed to have a look on an iPhone and an android tablet this weekend... I do not own any of these devices so I am dependant on when I can "borrow" one. Here's the results:
On a regular desktop, laptop or Mac I get a gallery displaying all the customization that I had set up, including thumbnails to the left,, large image to the right, white borders around each and clickable image-link to another page. When I view it on the devices in question, the page comes up as a bank of thumbnails only, no large image unless you click on the thumbnails, no borders and no image-links. A client reported last week that he could not see any price and detail info (which is available when one "mouses-over" on a desktop.
I have cleared the browser cache, and tried viewing the gallery on its own page as you suggested with no improvement. We are on Wi-fi.
I am sure this is some small glitch in my coding unless everyone has this same experience. I do appreciate you noting my lack of DTD; obviously got lost in too many "cut-and-paste" sessions. Could this be part of the problem?

3

(7 replies, posted in SimpleViewer-Pro v2)

Hi Steven and thanks for the reply. I am running v2.3.1 on my Mac. Installed it a few months ago as per the directions. Everything works fine. However, my website was created a couple of years ago using a prior version and I have been merely updating it via the new software. (Amazingly, I had assumed that SimpleViewer simply did not support iPad and iPhone, but luckily, I discovered on your site that it did.) When I check the site on the devices, it is not performing properly. I can only assume that this is because the core files were created a couple of years ago.

Here's a link to one of the gallery pages that is typically not working on iPad:
http://www.twolambs.ca/Sfigure.html

The site has always worked great on any other devices. I believe all my related paths are relative, but perhaps you can enlighten me otherwise?

4

(7 replies, posted in SimpleViewer-Pro v2)

I upgraded to the latest SimpleViewer Pro a couple of months ago on my Mac. SimpleViewer website says that it is compatible on many devices including iPad and iPhone, but my website is not displaying correctly on these devices. Do I have to re-upload specific files to my ISP in order for this to happen?

5

(6 replies, posted in SimpleViewer-Pro v2)

Steven -

Thanks for the very good reply. This would work too. However, I am still holding out for an "automatic-drag-and-drop" version in the future! In the meantime we'll do what is necessary. :)

6

(6 replies, posted in SimpleViewer-Pro v2)

Thanks Steven. Because there are a lot of images to replace in this instance the amount of work is crazy. My own best guess would be this:
1. Add all your new pics to the existing gallery using the SimpleViewer program but make sure you add an extension to the name before uploading (i.e. old name: "Waterlight1", new name: "Waterlight1a"). They will end up at the bottom.
2. Then cut and paste from the top pics into the bottom pics.
3. Delete all the top pics and entries.
4. Delete the whole existing gallery from the website using FTP.
5. Upload everything again from the new updated gallery on your computer.

Still a lot of work. Any chance SimpleViewer might add a simple "Replace Photo" feature in the next version?

7

(6 replies, posted in SimpleViewer-Pro v2)

Am I wrong, but to upload the pics manually, wouldn't one need to first resize larger images to match the replaced ones and crop and resize the thumbnails too, using a Photoshop-type program?

8

(6 replies, posted in SimpleViewer-Pro v2)

Hi. Is it possible to replace an existing image with another, but retain all the caption and link info?