• Registered: 2010-05-22
  • Posts: 3

Topic: Notice: unable to delete image file TS Aug

I am using the svManager to manage my SimpleViewer galleries. I am having trouble deleting images from the gallery and get the following error:

   1. Notice: unable to delete image file TS Aug (175).jpg
   2. Notice: unable to delete thumbnail TS Aug (175).jpg
   3. Notice: unable to save preferences to family/preferences.txt
   4. Notice: unable to write xml to file family/gallery.xml
   5. Notice: unable to save gallery data to family/gallery.xml file

I have tried changing the permissions so that those actual files are writable on the server but I get the following error:

Could not change permissions of "preferences.txt". Error -142: remote chmod failed

Can you please advise what I need to do to fix this problem.
Thanks!

  • Registered: 2010-05-22
  • Posts: 3

Re: Notice: unable to delete image file TS Aug

Hi, does anybody actually read this forum? Nobody has replied to my post yet.
Thanks

  • jack
  • Moderator
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  • Registered: 2007-08-14
  • Posts: 886

Re: Notice: unable to delete image file TS Aug

I don't know why your earlier post was overlooked – sorry you've had to wait so long for a reply.

You do need to change the permissions.

Could not change permissions of "preferences.txt". Error -142: remote chmod failed

It looks like your server is not allowing you to change permissions. On a Linux server it's usually possible to change permissions with ftp. On a Windows server, it's not always possible to use ftp and usually some form of control panel is provided to change permissions.

I think your best next step it to send the error message quoted above to your server helpdesk and ask them how to change permissions.

jack

Jack Hardie
SimpleViewer Support Team.
  • Registered: 2010-05-22
  • Posts: 3

Re: Notice: unable to delete image file TS Aug

Thanks for the reply Jack, I'll get in contact with the host and try to sort it out.
Will let you know how I go.