Oh, BTW, in my galleries, I am customizing thumbnail size, navigation overlays, button bar, back button, autoplay, title display (turned off, in my case). I could care less about Flickr, audio, and watermark, but may opt to use these in the future.

Jack,

I'm experiencing this issue as well. I've followed your support instructions to build my master gallery in svBuilder Pro then import to svManager to clone, but it doesn't pull over most of the formatting I've set, including, but not limited to:

• caption placement and styling

• navigation style

• download button color and size

• "show thumbnail visited" setting

Also, the master template I've created does NOT have the "Simpleviewer" branding but the cloned galleries do.

Also, I change the Title of gallery in svManager and sometimes it doesn't change when you view it.

I've read your support documentation in full trying to fix all these issues, to no avail.

My agency planned on using this software for our creative presentations, so naturally I'm disappointed and can't let anyone use it until these errors are fixed.

Please let us all know (directly via email would be best) when this issue has been fixed and let me know what you can do in the mean-time to patch this major error for me specifically.

Many thanks.

Jon Reese
Creative Director, VLG
www.WeFightBoredom.com and www.VLGadvertising.com

Thanks for your quick response! That eases some stress.

I checked version history and I it appears I am using the newest version of both programs:

• svManager version 1.7.5, build 110110

• simpleViewer Pro 2.1.2 (+ svBuilder Pro 2.1.2)

I bought them both at the same time less than 2 weeks ago (Jan 27th). Feel free to log in to my account to see what I'm seeing. Email me and I'll reply with the password, if you don't have it. Let's get this figured out. Thanks...