Topic: Problem with image cropping

Hello all:
I have a series of 300x400 images that I uploaded.  The script works well but all of my images and thumbnails are cropped.  I downloaded the actual images the script creates and the cropping is in the visual not in the images.  I have the frame set to 2 so its not a frame...we are talking about 20 pixels per image, per side.

Any ideas why this happened?