Topic: Stolen

Hi there!

My Laptop with the SimpleViewer-Pro v2.3.1 was stolen. Unfortunately I didn't back-up the download.
Can I retrieve the software again without paying again?

Best,
Dave

Re: Stolen

Please fill in this SimpleViewer-Pro Upgrade Request Form to the best of your ability. The admin team will search through the transaction records, hopefully find your purchase details and send you a new download link.

Steven Speirs
SimpleViewer Support Team

Re: Stolen

Thanks a lot, I  will try that immediately!

Re: Stolen

You're welcome.
If you think there is any additional information that might help to find your transaction, just fill in the 'Comments' section at the bottom of the form.
The admin team should hopefully be able to find your purchase details and send you a new download link.

Steven Speirs
SimpleViewer Support Team