• Registered: 2010-04-29
  • Posts: 4

Topic: No thumbnails after server transfer

I'm helping a client move to a new host.  I'm not familiar with their original setup.  I was given a disk with their entire website on it, which I uploaded to the new host.

Everything works great, except in place of where the thumbnails should be there is only big X's.  The selected picture displays just fine however.

Do I need to trigger something to regenerate thumbnails?

They are using SimpleViewer 1.9.

Thank you for any assistance.

  • Registered: 2010-04-29
  • Posts: 4

Re: No thumbnails after server transfer

Can anyone tell me how the thumbnails work in SimpleViewer 1.9?  Are they created automatically, or do I need to make them myself?  What directory should they be in?  Any recommend first steps for troubleshooting this?

  • Registered: 2009-03-17
  • Posts: 2,725

Re: No thumbnails after server transfer

What is the URL of the gallery?

Mike Richards
SimpleViewer Support Team.
  • Registered: 2010-04-29
  • Posts: 4

Re: No thumbnails after server transfer

http://midwestvinylsystems.com/services … s_railings

  • Registered: 2009-03-17
  • Posts: 2,725

Re: No thumbnails after server transfer

According to the gallery.xml, thumbPath="thumbs/", the thumbs should be in the thumbs folder, but as you can see from the link below they aren't there.

http://midwestvinylsystems.com/thumbs/

Mike Richards
SimpleViewer Support Team.
  • Registered: 2010-04-29
  • Posts: 4

Re: No thumbnails after server transfer

I can see how that would be a problem.  I created the thumbnails, and now everything is peachy.

Thanks miker.