• Registered: 2012-01-07
  • Posts: 8

Topic: Image Tiles Fall Off Page

Hi,

I have used Tiltviewer Pro before with success.

Today though I am pulling out what is left of my hair.

No matter what I do, if I use my new flickr user_id
the image tiles load and promptly fall off the page -
without loading the images (just blank white tiles).

If I use a client flickr user_id on the same html page,
everything loads and behaves perfectly.

I received my user id through
http://www.adamwlewis.com/articles/what-is-my-flickr-id
and the format of my ID matches the flickr user_id which works.

I went through Flickr, changed every permission setting I could find
to "yes,"  "allow," etc., with no change.  I then paid for a year of
flickr, re-checked my permissions, made new changes, and still
the same issue.

Any suggestions on what I need to do to make this work?

Thank you -

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Image Tiles Fall Off Page

Please post the URL of your gallery so that we can take a look.
In the meantime, try removing all lines that refer to Flickr tags and see if all your images are displayed.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-01-07
  • Posts: 8

Re: Image Tiles Fall Off Page

Hello Steven,

Thank you very much for your reply!

This is what I have:

http://www.cal-labkitchen.com/photos/sample.html
http://www.cal-labkitchen.com/photos/test.html
http://www.cal-labkitchen.com/photos/index.html

http://www.cal-labkitchen.com/photos/working.html

working is the one which works.

  • Registered: 2012-01-07
  • Posts: 8

Re: Image Tiles Fall Off Page

The only difference in code between

http://www.cal-labkitchen.com/photos/test2.html
and
http://www.cal-labkitchen.com/photos/test.html

is the flickr account info.  Old id ("36862898@N04") works (test2.html).
New flickr id ("73749986@N04") does not.

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Image Tiles Fall Off Page

If the images are coming from a brand new Flickr account (with images that have recently been uploaded), please see this FAQ from the Flickr Help pages: http://www.flickr.com/help/tags/#2855
Flickr suggests that 'it shouldn't take more than a few days until your photos appear in searches' such as the API search performed by TiltViewer to fetch the images from Flickr's servers.
Also, please make sure that your images are public and not private.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-01-07
  • Posts: 8

Re: Image Tiles Fall Off Page

Hello Steven,

Thank you for the information.
The new account must be the reason.
I will also get back in there and recheck permissions as you have indicated.

Once the images are loading, I will post a follow-up to this thread should
this issue come up again and someone else needs to know how much time
they can expect between account opening and images loading.

Best wishes!

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Image Tiles Fall Off Page

Once the images are loading, I will post a follow-up to this thread should
this issue come up again and someone else needs to know how much time
they can expect between account opening and images loading.

That would be appreciated. Thank you.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-01-07
  • Posts: 8

Re: Image Tiles Fall Off Page

Update: As of January 9, still not working.

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Image Tiles Fall Off Page

I have just tried using your 'test.html' page substituting your Flickr ID with my own (and changing nothing else) and my gallery displays OK so it definitely has something to do with your Flickr account rather than your TiltViewer code.
Perhaps the answer is simply to be patient for a couple more days...

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-01-07
  • Posts: 8

Re: Image Tiles Fall Off Page

Hi Steven,

Thanks for checking with your id and confirming.

Something must be up that I do not see on my Flickr account.
As of 10:00 1/12/12 images still are not populating.

Do you think it could be a permissions issue with the files
or does uploading to flickr make whatever changes are necessary?

Happy to provide you with flickr account password to confirm
options are all set to public if you would be willing to look.

Thank you -

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Image Tiles Fall Off Page

It looks like your images may well be private rather than public as going directly to the URL http://www.flickr.com/photos/73749986@N04/ in a browser results in the message:

Cal-LabKitchen doesn't have anything available to you.

Please see the 'How do I set privacy levels on my photos?' FAQ on this Flickr help page: http://www.flickr.com/help/privacy/

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-01-07
  • Posts: 8

Re: Image Tiles Fall Off Page

Hello Steven,

Thank you for this pointer.  I have changed all permissions on the images.

They still do not show up at  http://www.cal-labkitchen.com/photos.html

Any further direction/suggestions welcomed.

Thank you.

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Image Tiles Fall Off Page

Remove the following lines from your http://www.cal-labkitchen.com/photos/index.html page:

        fo.addVariable("tags", "jump,smile");
        fo.addVariable("tag_mode", "all");

They are sample entries from the template gallery and I suspect you will not have images tagged with both 'jump' and 'smile', hence no images are displayed in your gallery.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2012-01-07
  • Posts: 8

Re: Image Tiles Fall Off Page

Hello Steven,

THANK YOU!  Images are appearing as they should!!!

Just to recap:

• on my Flickr account, i incorrectly set permissions to "private." 
• In order for images to be seen, they must be set to "public."
• I left two lines of sample code in the script.
• removing those two lines of code allowed images to finally show.

To e-cap the mistakes were all of my authouring.  I appreciate your
problem solving and your restraint in choosing not to reference me
as an idiot in public.

Many thanks for getting me up and running!!!!

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Image Tiles Fall Off Page

You're welcome. I'm glad you've now got your gallery up and running.

Steven Speirs
SimpleViewer Support Team