Topic: installation not working
zip file downloaded
but when i agree to terms on adobde air popup nothing happens
heres contents of my install log
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[2012-03-23:16:05:24] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-23:16:05:24] Commandline is:
[2012-03-23:16:05:24] Installed runtime (2.6.0.19140) located at C:\Program Files\Common Files\Adobe AIR
[2012-03-23:16:05:28] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-23:16:05:28] Commandline is:
[2012-03-23:16:05:28] Installed runtime (2.6.0.19140) located at C:\Program Files\Common Files\Adobe AIR
[2012-03-23:16:05:39] Starting runtime update. Updating runtime from version 2.6.0.19140 to version 3.1.0.4880
[2012-03-23:16:05:39] Installing msi at c:\docume~1\matthew\locals~1\temp\air295.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-03-23:16:06:08] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-23:16:06:08] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2012-03-23:16:06:08] Runtime Installer end with exit code 0
[2012-03-23:16:06:10] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-23:16:06:10] Commandline is: -installupdatecheck
[2012-03-23:16:06:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-23:16:06:11] Performing pingback request
[2012-03-23:16:06:12] Pingback request completed with HTTP status 200
[2012-03-23:16:06:12] Starting runtime background update check
[2012-03-23:16:06:12] Begin Background update download from http://airdownload.adobe.com/air/3/back … 880/update
[2012-03-23:16:06:12] Unpackaging http://airdownload.adobe.com/air/3/back … 880/update to C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\Updater\Background
[2012-03-23:16:06:12] Runtime update not available
[2012-03-23:16:06:12] Unpackaging cancelled
[2012-03-23:16:06:12] Runtime Installer end with exit code 0
[2012-03-23:16:46:54] Runtime Installer end with exit code 6
[2012-03-26:12:40:31] Application Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:40:31] Commandline is: "C:\Documents and Settings\All Users\Documents\My Dropbox\WEBCLIENTS\000chris_docs\simple viewer\simpleviewer_pro_230\svBuilder-Pro.air"
[2012-03-26:12:40:31] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:40:34] Unpackaging file:///C:/Documents%20and%20Settings/All%20Users/Documents/My%20Dropbox/WEBCLIENTS/000chris_docs/simple%20viewer/simpleviewer_pro_230/svBuilder-Pro.air to C:\Documents and Settings\Matthew\Local Settings\temp\fla19.tmp
[2012-03-26:12:40:40] Application signature verified
[2012-03-26:12:40:40] Unpackaging/validation complete
[2012-03-26:12:40:40] No app located for appID 'svBuilder-Pro' and pubID ''
[2012-03-26:12:41:00] Converting unpackaged application to a native installation package in C:\Documents and Settings\Matthew\Local Settings\temp\fla1A.tmp
[2012-03-26:12:41:01] Native installation package creation succeeded
[2012-03-26:12:41:01] Starting app installation to C:\Program Files. Installing app svBuilder-Pro version 2.3.0 using the source file at file:///C:/Documents%20and%20Settings/All%20Users/Documents/My%20Dropbox/WEBCLIENTS/000chris_docs/simple%20viewer/simpleviewer_pro_230/svBuilder-Pro.air
[2012-03-26:12:41:01] Installing msi at C:\Documents and Settings\Matthew\Local Settings\temp\fla1A.tmp\setup.msi with guid {28EB5949-8EBA-AEC7-3833-22389A0B9039}
[2012-03-26:12:41:10] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:41:10] Launching subprocess with commandline C:\Program Files\svBuilder-Pro\svBuilder-Pro.exe
[2012-03-26:12:41:11] Application Installer end with exit code 0
[2012-03-26:12:41:11] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:41:14] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:41:14] Commandline is: -eula
[2012-03-26:12:41:14] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:41:15] Starting eula display
[2012-03-26:12:41:18] Finished eula display
[2012-03-26:12:41:18] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:41:18] Runtime Installer end with exit code 0
[2012-03-26:12:41:18] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:12:42:54] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:42:54] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:42:54] Commandline is: -eula
[2012-03-26:12:42:54] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:42:55] Starting eula display
[2012-03-26:12:42:59] Finished eula display
[2012-03-26:12:42:59] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:42:59] Runtime Installer end with exit code 0
[2012-03-26:12:42:59] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:12:46:48] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:46:48] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:46:48] Commandline is: -eula
[2012-03-26:12:46:48] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:46:49] Starting eula display
[2012-03-26:12:46:51] Finished eula display
[2012-03-26:12:46:51] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:46:51] Runtime Installer end with exit code 0
[2012-03-26:12:46:51] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:12:47:02] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:47:02] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:47:02] Commandline is: -eula
[2012-03-26:12:47:02] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:47:02] Starting eula display
[2012-03-26:12:47:11] Finished eula display
[2012-03-26:12:47:11] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:47:11] Runtime Installer end with exit code 0
[2012-03-26:12:47:11] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:12:50:37] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:50:37] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:50:37] Commandline is: -eula
[2012-03-26:12:50:37] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:50:38] Starting eula display
[2012-03-26:12:50:59] Finished eula display
[2012-03-26:12:50:59] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:50:59] Runtime Installer end with exit code 0
[2012-03-26:12:50:59] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:12:51:09] Application Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:51:09] Commandline is: "C:\Documents and Settings\All Users\Documents\My Dropbox\WEBCLIENTS\000chris_docs\simple viewer\simpleviewer_pro_230\svBuilder-Pro.air"
[2012-03-26:12:51:09] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:51:09] Unpackaging file:///C:/Documents%20and%20Settings/All%20Users/Documents/My%20Dropbox/WEBCLIENTS/000chris_docs/simple%20viewer/simpleviewer_pro_230/svBuilder-Pro.air to C:\Documents and Settings\Matthew\Local Settings\temp\fla25.tmp
[2012-03-26:12:51:11] Application signature verified
[2012-03-26:12:51:11] Unpackaging/validation complete
[2012-03-26:12:51:11] Installed app (svBuilder-Pro) located at C:\Program Files\svBuilder-Pro\svBuilder-Pro.exe
[2012-03-26:12:51:17] Launching subprocess with commandline C:\Program Files\svBuilder-Pro\svBuilder-Pro.exe
[2012-03-26:12:51:17] Application Installer end with exit code 0
[2012-03-26:12:51:17] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:51:17] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:51:17] Commandline is: -eula
[2012-03-26:12:51:17] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:51:18] Starting eula display
[2012-03-26:12:51:21] Finished eula display
[2012-03-26:12:51:21] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:51:21] Runtime Installer end with exit code 0
[2012-03-26:12:51:21] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:12:53:26] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:53:26] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:53:26] Commandline is: -eula
[2012-03-26:12:53:26] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:53:27] Starting eula display
[2012-03-26:12:53:35] Finished eula display
[2012-03-26:12:53:35] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:53:35] Runtime Installer end with exit code 0
[2012-03-26:12:53:35] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:12:56:08] Application Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:56:08] Commandline is: "C:\Documents and Settings\All Users\Documents\My Dropbox\WEBCLIENTS\000chris_docs\simple viewer\simpleviewer_pro_230\svBuilder-Pro.air"
[2012-03-26:12:56:08] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:56:09] Unpackaging file:///C:/Documents%20and%20Settings/All%20Users/Documents/My%20Dropbox/WEBCLIENTS/000chris_docs/simple%20viewer/simpleviewer_pro_230/svBuilder-Pro.air to C:\Documents and Settings\Matthew\Local Settings\temp\fla2B.tmp
[2012-03-26:12:56:11] Application signature verified
[2012-03-26:12:56:11] Unpackaging/validation complete
[2012-03-26:12:56:11] Installed app (svBuilder-Pro) located at C:\Program Files\svBuilder-Pro\svBuilder-Pro.exe
[2012-03-26:12:56:14] Launching subprocess with commandline C:\Program Files\svBuilder-Pro\svBuilder-Pro.exe
[2012-03-26:12:56:14] Application Installer end with exit code 0
[2012-03-26:12:56:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:12:56:14] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:12:56:14] Commandline is: -eula
[2012-03-26:12:56:14] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:12:56:15] Starting eula display
[2012-03-26:12:56:19] Finished eula display
[2012-03-26:12:56:19] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:12:56:19] Runtime Installer end with exit code 0
[2012-03-26:12:56:19] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2012-03-26:13:00:18] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2012-03-26:13:00:19] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2012-03-26:13:00:19] Commandline is: -eula
[2012-03-26:13:00:19] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-03-26:13:00:19] Starting eula display
[2012-03-26:13:00:21] Finished eula display
[2012-03-26:13:00:21] Could not create a file at C:\Documents and Settings\Matthew\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2012-03-26:13:00:21] Runtime Installer end with exit code 0
[2012-03-26:13:00:21] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
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look forward to hearing from you and sorting this