• Registered: 2010-11-10
  • Posts: 10

Topic: Problem with gallery loading incorrectly

My gallery page was working correctly until I update the images in it (and update the AIR software).  Now when I load the gallery page, the gallery is there but it is truncated so that only a portion of it shows.  Here's the web site:  http://cowboycarvings.com/gallery.html

When I load the index created by the update to the gallery it works correctly but not my permanent page.  Any help would be greatly appreciated.

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Problem with gallery loading incorrectly

Your gallery looks OK in IE9 but not in Firefox on my PC.
Please see this FAQ for details:
My gallery does not show in Firefox or gets cropped to a small height. Why?

The quick and easy solution is simply to change your gallery's height from a percentage to an absolute pixel value.
For example, try changing:

simpleviewer.load('sv-container', '100%', '100%', '222222', true);

... to:

simpleviewer.load('sv-container', '100%', '800', '222222', true);

If using svBuilder to create or edit your gallery, you can specify an absolute pixel value for the height of your gallery in the 'Gallery Height' text field in the 'Customize' section.

Steven Speirs
SimpleViewer Support Team
  • Registered: 2010-11-10
  • Posts: 10

Re: Problem with gallery loading incorrectly

That fixed it.  Thanks for the help!!