Topic: Showing Thumbnails Only [SOLVED]

Hi,
I have been succesfully using Simpleviewer Pro (SimpleViewer-Pro v2.2.0) for a few years now with no problems at all.
The most recent two galleries I have launched however immediately default to the thumbnails page, no the gallery.
I have tried all kinds of different types of gallery and that doesn't work.
The most vexing thing of all is that one of them is simply a copy of another gallery code with the image names changed! The other works fine!

The URLs for these are:
http://www.rhythmicity.co.uk/rhythmicity_gallery.html
http://www.susatchwell.co.uk/portland_g … index.html

Whereas this one, using identical code is fine:
http://www.susatchwell.co.uk/halcyon_bo … index.html

Any ideas what is going on?
Dan

Re: Showing Thumbnails Only [SOLVED]

BTW - flash is installed, we're using Chrome and/or Safari on a brand new Mac.
Dan

Re: Showing Thumbnails Only [SOLVED]

The galleries that show only the thumbnails are forcing the Mobile Player to be used by setting the useFlash Embed Code Parameter to FALSE.

If you are creating your galleries with svBuilder-Pro, then please ensure that the 'Use Flash' checkbox is selected (in the 'Customize -> Embed' section).

If you want to fix the problem in your existing galleries without recreating them, just change the embedding code from:

simpleviewer.load('sv-container', '1000', '650', 'transparent', false);

... to:

simpleviewer.load('sv-container', '1000', '650', 'transparent', true);
Steven Speirs
SimpleViewer Support Team

Re: Showing Thumbnails Only [SOLVED]

Hi Steven,
Thanks for you reply.
The UseFlash parameter in the XML was my first thought but it's set to tru in one of the galleries and isn't in the other at all.
I've put it in the one it was missing from as true and that doesn't make any difference.
In the html file, one was false and the other true
I changed the 'false' one and that has sort of solved the issue - it loads the gallery now but has a white box over it! I'll probably be able to fix that.
The other one is set to true in the XMl and the HTML now and still opens with the thumbnails!

http://www.susatchwell.co.uk/portland_g … index.html

Dan

Re: Showing Thumbnails Only [SOLVED]

I notice that your gallery uses SimpleViewer-Pro v2.2.0.
Please try upgrading your gallery to the current version of SimpleViewre-Pro (v2.3.2) as many bugs have been fixed since v2.2.0. (Please see the Version History for a full list of changes between versions.)
Instructions for downloading the latest version and upgrading existing galleries can be found here.

Hopefully this will solve your problem.

Also, trying to access your gallery's SWFObject JavaScript file (http://www.susatchwell.co.uk/portland_g … fobject.js) directly in a browser results in an error 403 (forbidden).
Please double-check that the 'swfobject.js' file is correct and present on your web server and that the permissions on the file are 644. (Default permissions of 755 for all folders and 644 for all files should work fine.)

Steven Speirs
SimpleViewer Support Team

Re: Showing Thumbnails Only [SOLVED]

Thanks, it was the permissions - that's fixed it.
Dan

Re: Showing Thumbnails Only [SOLVED]

That's great!
Thank you for posting back to let me know.

Steven Speirs
SimpleViewer Support Team