1 Topic by jessgal19 (edited by jessgal19 2015-05-04 20:28:32)

  • Registered: 2015-05-04
  • Posts: 1

Topic: Not all images/captions are displayed on Firefox

Hi,

As mentioned in my title, Chrome and IE display all my 50 images and my captions, but not Firefox.

I have checked multiple forum discussions but have not found anyone who had experienced a similar issue.

EDIT : Only 25 of my 50 pictures show up - already checked the images extensions, but this seems to be an incompatibility problem beyond my knowledge!

Thanks!
Jessica

  • Registered: 2008-07-06
  • Posts: 6,334

Re: Not all images/captions are displayed on Firefox

First of all, please ensure that you are using the latest version of SimpleViewer (v2.3.2) to ensure that any bugs which were present in previous versions but which have since been fixed are not contributing to your problem.
Instructions for downloading the latest version and for upgrading existing galleries can be found here.

Next, try clearing your Firefox browser's cache to ensure that the browser is fetching and using the most recent versions of your gallery files: https://support.mozilla.org/en-US/kb/ho … efox-cache

Also, check that your Firefox browser has the latest version of Adobe Flash Player installed by visiting this web page: https://helpx.adobe.com/flash-player.html

If you continue to experience difficulties, please post the URL to your gallery so that I can take a look at the problem for myself and hopefully help further.

Steven Speirs
SimpleViewer Support Team